Our standard UK Mainland delivery service excluding the Scottish Highlands is free per delivery on orders over £50 ( Under £50 delivery charge £8.95) we do not charge any extra for multiple purchases to be delivered to the same address.
Our Products are securely sealed and packaged very well for delivery.
All deliveries are made by a national courier provider that offers an outstanding delivery service all consignment are fully tracked within transit.
Most deliveries are made within 7 working days of making your payment, the majority off our collection we carry in stock however if for any reason we are out of stock at the current time of order we do please ask that you allow up to 14 working days for your purchase to be delivered.
If there will be any further delay on receiving your purchase we will contact you to notify you with a delivery date or give the option to exchange your purchase / refund your purchase.
Our standard Delivery service is a next day service from dispatch all deliveries are made Monday to Friday between 8am � 6pm an all day service.
If you would require a window timed delivery or a Saturday delivery please contact us. you will incur and additional charge for these deliveries.
Once your purchase has been dispatched you will receive an email or text (Providing you have entered you contact details) to give you a indication of delivery date with a tracking number, normally most UK Mainland deliveries are made the following working day from the dispatch date. All deliveries will require a signature from the receiver.
For the unfortunate reason you do miss the first delivery our courier provider will leave a card at your premises to notify you that they tried to deliver your purchase. Your item will be taking to their local secure depot. There will be also details on how to re arrange your delivery.
Your item will only be stored up to 14 working days at the local courier depot if there is no response the item will be sent back to our stock warehouse. And you will incur an additional charge of £9.95 to re deliver your item.
Other UK Mainland & UK Offshore Destinations
Scottish Highlands £15.95 (3 day delivery service from date of dispatch)
Republic Of Ireland £28.95 (3 day delivery service from date of dispatch)
Northern Ireland £28.95 (3 day delivery service from date of d1spatch)
We also offer a delivery service to other UK Offshore destinations please contact for the best price.
International Delivery Service
We also offer delivery services to most International destinations, prices are calculated on the rug size, rug weight & destination distance please contact for a competitive price.
Please ensure all packaging is all intact on all goods before signing your delivery note if there is any damage please note down the damaged on the delivery note and notify us at firstname.lastname@example.org with your purchase order number and deliver tracking number within 48hours of delivery. You can also refuse the item if the packaging is in poor condition and if the goods look damaged. In the very rare case of this situation we will arrange a collection and delivery of a new replacement.
For any other faults please refer to the terms and condition page on the homepage.